1. Refund Period
Customers may request a refund within three (3) business days of signing the service agreement. Any request for cancellation or refund must be submitted no later than midnight of the third (3rd) business day after signing. Requests submitted after this period may not be eligible for a refund unless approved at the sole discretion of Flonetech LLC.
2. Services Rendered
If services have already been rendered, initiated, or delivered before the cancellation request is made, all refund and cancellation rights are forfeited. This includes, but is not limited to, project setup, research, design work, development work, consultations, or any other service-related activity performed by Flonetech LLC.
3. Cancellations After Refund Period
After midnight of the third (3rd) business day following the signing of the agreement, Flonetech LLC reserves the full right, at its sole discretion, to approve or deny any cancellation or refund request. In such cases, partial refunds may be considered only if no substantial work has been completed.
4. Non-Refundable Services
Certain services may be classified as non-refundable once the work has commenced. These may include custom development services, digital design services, consulting sessions, domain registrations, hosting services, and other third-party services purchased on behalf of the client.
5. No Stop Payment Orders or Credit Card Chargebacks
By purchasing services from Flonetech LLC, the customer expressly agrees not to initiate a credit card chargeback or request a stop payment for any payment made to the company. If a customer issues a stop payment order or initiates a credit card chargeback in violation of these Terms and Conditions, this agreement shall serve as conclusive evidence that the customer:
- Waived any right to issue a stop payment order or initiate a chargeback.
- Agreed not to dispute the payment through their bank, credit card company, or financial institution.
6. Financial Institution Notification
The customer acknowledges and agrees that Flonetech LLC may present this agreement to the customer’s bank, credit card company, or other financial institution as evidence of the customer’s agreement not to initiate a stop payment order or chargeback. Upon such presentation, the financial institution may reverse or deny the chargeback and re-credit all applicable amounts to Flonetech LLC.
7. Liability for Unauthorized Disputes
If a customer violates this agreement by initiating a stop payment order or chargeback, the customer will remain fully liable for the total cost of the purchased services. The customer also agrees to reimburse Flonetech LLC for all costs and expenses incurred in recovering the funds, including but not limited to collection costs, administrative fees, and reasonable attorney’s fees.
8. Processing Time for Approved Refunds
If a refund request is approved, the refund will be processed within a reasonable time frame. Depending on the payment method and financial institution, it may take several business days for the refunded amount to appear in the customer’s account.
9. Acceptance of Terms
By purchasing services from Flonetech LLC, the customer confirms that they have read, understood, and agreed to this Refund Policy and all associated Terms and Conditions.
10. Contact Us
If you have any questions about this Refund Policy or need assistance regarding cancellations or refunds, please contact us:
Flonetech
🌐 Website: www.flonetech.com
📧 Email: support@flonetech.com